諾富特布爾杜拜酒店 (Novotel Bur Dubai)

First two nights stay the service was good, but on the 3rd night we experienced delay in requesting new towels. We ask to change towels from 12pm and i have to call 3times to follow up, then received the towel by 6pm. The breakfast menu was the same everyday for the 3nights that weve stayed, only the indian cuisine was being changed. The free water in the bottle should be discontinued or improve the quality. We receive some bottle which was not properly cleaned and you can see the stain on the bottle cover. The room needs to undergo deep cleaning and proper maintenance. Toilet exhaust was not working properly and floor drain is leaking foul odour. You can also see old water marks in the toilet ceiling and floor tiles needs to be scrubbed and deep cleaned. Pest control needs to implemented as well, we found some toilet moths/drain flies inside the toilet. The carpet needs to be cleaned thoroughly, stains are visible and you can see the difference of the carpet color from under the bed. The sofa bed cover needs to be replaced, it was not fitted properly on the sofa and you can still see marks of stain from juice spill. Also, sofa bed was very dusty. The bed headboard has red/brown stain and i was hopeful it was just paint or make-up. Dusts were all around the corner. Room was not sound proof. Overall, since I booked the room at a discounted price i was not expecting high quality. But if you will be booking this at a normal price, they need to improve their facilities and services. The only best thing i can highlight during my stay was the excellent service of the Bar Tender on poolside cafe, the chef that was cooking my omellete for breakfast, the busboy who serves our table, and the housekeeping team on our first two nights of stay.

Отличный отель. Очень чисто, хорошие европейские завтраки. На завтрак было 4 вида сыра (сыр Горгонзолла и бри в том числе), фрукты (арбуз, дыня, яблоки, апельсины, сливы, киви, ананас), панкейки и тд. Удобная кровать с возможностью выбора подушек (3 варианта). Бассейн на крыше очень чистый, теплый, огромные полотенца для бассейна и рядом спа. Местоположение рядом с метро и небольшим марткетом с магазином еды. Заказывали пасту в номер, принесли реально огромный таз😹😹

It’s a good hotel in the nice place , nearby Metro station, I will be there again

很不錯的酒店，服務也很到位，性價比特別好，環境也不錯的。早餐基本不太換，這個可以調整下。整體五星好評沒得説！

Hotel is okay. Not bad. But service is a little slow. We asked for an ash tray it took an hour to arrive. The bathroom drainage is slow. When we informed, they didn’t even check just said oh it seems like it will just go slow. Then our shower time took forever because we are cautious the water will flood the bathroom floor. Anyway we found a way to remove the cover of the drainage for the water to go down.

Great location but no shops or eateries nearby. Good hotel.

Normal, old and not good attention, but it’s okay. For nothing

The room is clean & comfortable. We enjoyed the breakfast. I highly recommend this hotel for everyone visiting Dubai

I really enjoyed my stay here. The staff were so friendly and welcoming. The room was very clean and cozy,Breakfast was delicious and had plenty of options. I appreciated how helpful the reception team was during my stay. Thanks for the warm welcome, it felt homely.

浴室裡衹有浴巾和麵巾紙，看上去有點黑不溜秋，沒有擦手毛巾，沒有毛巾腳踏，面巾紙剩了沒幾張，打掃衞生的説回頭給送來，結果到退房也沒見人來。其它方面都還好，停車也挺方便。這個價格含早餐，算是挺公道了。